Comments made by clients in response to client feedback questionnaire submitted to clients to complete at the end of their case, for period 01/04/2020 to 20/02/2024.
- “I have used two other conveyancers/solicitors when attempting to buy a house (both of these purchases fell through). In comparison, Clarkson Hirst have been outstanding in terms of speed, efficiency, responsiveness, friendliness, and being flexible, as well as being kept very well informed throughout.” – 29th August 2024
- “Very professional service” – 20th February 2024
- “Both Matthew and Catherine have been incredibly supportive in helping me buy my first house. My case was completed in a timely manner, they were good at communicating/providing me with updates on my purchase and were extremely knowledgeable. I trust this firm and can’t thank them enough for making my experience of getting onto the property ladder stress free.”
- “The staff were extremely helpful and always answered my calls.”
- “Hannah Youren was brilliant. Went above and beyond and kept my daughter informed at every step” – 29th March 2023
- “Extremely professional and great to deal with” – 21st March 2023
- Excellent service.
- Helpful, understanding, great communication and good at what you do.
- An old friend, who was able to provide invaluable service.
- Very professional and helpful service.
- Excellent advice, knowledgeable in family law, listened to my concerns.
- Excellent standard and professionalism.
- Good friendly service.
- Helpful and friendly.
- Solicitors were very professional, approachable and willing to listen to me. The job was performed very efficiently and I found both of the solicitors a pleasure to work with.
- Very convenient office location.
- I was listened to and believed which was massive to me as I was putting my freedom in their hands.
- Very professional and very quick to respond to questions.
- Very efficient and friendly service and value for money.
- Fast, efficient and professional.
- Helpful, friendly, efficient, prompt.
- Very pleased with the quality of service received.
- Clear honest advice that prepared me and helped me to understand.
- Trustworthy.
- Excellent service have already recommended the firm 10 times plus. Great communication through the whole process and completed in a timely manner.
- Efficient and quick service.
- Easy to talk to and very understanding.
- I have found you very thorough and extremely competent – very easy to talk to and very accessible despite COVID 19 restrictions.
- My solicitor is brilliant, keeps me informed about what is happening.
- Professional, empathetic and sensible approach to my case. My solicitor helped me cope with a very stressful situation.
- Professional service received and staff very helpful and clear about fees involved.
