For many years our firm has held the Law Society lexcel accreditation. Lexcel is an accreditation indicating quality in relation to legal practice management standards. It was introduced by the Law Society of England and Wales in 1998.
According to the Law Society “Lexcel sets the required standard in seven different areas. Structure and strategy, financial management, information management, people management, risk management, client care and file and case management. Lexcel scheme rules outline the design, principals and governs processes of the scheme”.
The Law Society goes on to state that “practices and organisations accredited against the standard have the flexibility to implement procedures that are appropriate to their circumstances”.
Clarkson Hirst has developed a set of procedures which its staff follows to deliver the highest possible standard of client care. Within that is a quality service standard which is published to our clients at the start of their case so that you know what service you are going to receive and importantly we will provide the best information available as to how much it will cost.
Clarkson Hirst are assessed on an annual basis to ensure we comply with the lexcel standard. Below appears a statement by our assessor.
“After another successful annual review the firm continue to demonstrate effective practice processes and continue to deliver proactive client engagement. They utilise investment in IT and systems to make the delivery of legal services more effective and thus streamlined for clients to interact with. They also continue to invest in ongoing development for their staff to ensure that skills and service remains optimal to both compliance requirements and service delivery, whilst nurturing the skills and talent of their people which benefits jobs and the local community”
Matthew Winder March 2025
